Privacy Policy

Last updated: August 3, 2026

This Privacy Policy describes how GreatWhip (“GreatWhip,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit, use our services, make a purchase from, or otherwise communicate with us through oneheliumshop.com (the “Site”).

By using the Site, you acknowledge that you have read this Privacy Policy. Please review it carefully before providing personal information to us.

Privacy at a Glance

• We collect information needed to operate our store, process orders, and provide customer support.
• Payments are processed by third-party payment providers; we do not store complete payment card details.
• We may use cookies and analytics tools to understand how visitors use our Site.
• We do not sell personal information for money.
• Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information.

1. Personal Information We Collect

The personal information we collect depends on how you interact with our Site and services. It may include the following categories.

Information You Provide Directly

• Contact information: your name, email address, telephone number, billing address, and shipping address.
• Order information: products purchased, order number, transaction details, delivery instructions, and information relating to returns, refunds, replacements, or customer service requests.
• Account information: login credentials and account preferences if you create a customer account.
• Customer support information: messages, emails, photographs, videos, attachments, and other information you provide when contacting us about an order or product.
• Marketing preferences: your preferences regarding promotional emails, advertising, and other communications.

Payment Information

When you make a purchase, payment information is collected and processed by Shopify and the payment provider selected at checkout. We do not directly store your complete credit card or debit card number.

Information Collected Automatically

When you visit or interact with the Site, we and our service providers may automatically collect certain technical and usage information, including:

• IP address;
• browser type and version;
• device type and operating system;
• pages viewed and links selected;
• referring website or source;
• approximate location derived from your IP address;
• shopping activity, such as products viewed or added to your cart;
• cookie identifiers and similar technical information; and
• the date, time, and duration of your visit.

2. How We Use Personal Information

We may use personal information for the following purposes:

• to process, confirm, and fulfill orders;
• to arrange shipping and provide delivery updates;
• to process payments, refunds, replacements, and cancellations;
• to communicate with you about your order or customer service request;
• to verify order information and prevent fraud, misuse, and unauthorized transactions;
• to maintain and improve the performance, content, and usability of our Site;
• to understand how visitors interact with our products, pages, and checkout process;
• to maintain customer accounts and preferences;
• to send marketing communications where permitted and where you have provided any required consent;
• to comply with legal, tax, accounting, safety, and regulatory obligations; and
• to establish, exercise, or defend legal claims.

3. Cookies and Similar Technologies

We use cookies, pixels, tags, local storage, and similar technologies to operate the Site, remember preferences, maintain shopping carts, analyze traffic, improve performance, prevent fraud, and support advertising activities.

Cookies used on the Site may include:

• Essential cookies: required for functions such as checkout, security, customer login, and shopping-cart operation.
• Functional cookies: used to remember choices and improve the shopping experience.
• Analytics cookies: used to help us understand Site traffic, visitor behavior, and performance.
• Advertising cookies: used, where enabled, to measure advertising performance and provide more relevant advertising.

You can control certain cookies through your browser settings and through any cookie or privacy controls displayed on our Site. Blocking some cookies may prevent parts of the Site from functioning correctly.

4. Analytics and Advertising Services

We may use analytics and advertising services, including services provided by Shopify, Google, Microsoft, and other technology providers. These providers may collect information about your device and your interaction with our Site through cookies and similar technologies.

We use this information to measure Site performance, understand customer journeys, identify technical problems, improve our content and checkout experience, prevent fraudulent activity, and evaluate marketing campaigns.

Where required by applicable law, non-essential analytics or advertising technologies will be used only after you have provided consent.

Microsoft Clarity

We may use Microsoft Clarity to better understand how visitors interact with the Site. Clarity may collect information such as page interactions, clicks, scrolling activity, device information, and general usage patterns. We use these insights to improve Site design, usability, and the checkout experience.

5. How We Disclose Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our business and provide our services. These parties may include:

• Shopify: which hosts and supports our ecommerce store.
• Payment providers: which securely process payments and help prevent fraudulent transactions.
• Warehouses, fulfillment partners, and shipping carriers: which process, package, ship, and deliver orders.
• Technology and analytics providers: which provide website hosting, analytics, security, performance, and marketing services.
• Professional advisers: including accountants, insurers, auditors, consultants, and legal advisers.
• Government authorities or other parties: when disclosure is required by law, legal process, regulation, or a valid governmental request.
• Business transaction participants: in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

Service providers are permitted to process personal information only as needed to provide their services or as otherwise allowed by applicable law.

6. Sale and Sharing of Personal Information

GreatWhip does not sell personal information in exchange for money.

However, certain uses of advertising cookies or disclosure of online identifiers to advertising partners may be considered a “sale,” “sharing,” or use for targeted advertising under some U.S. state privacy laws.

Where applicable, you may opt out by using the cookie banner, privacy settings, or data-sharing opt-out link provided on the Site. We will also process legally recognized browser-based opt-out preference signals where required by applicable law.

7. Marketing Communications

Where permitted by law, we may send promotional emails relating to our products, offers, or store updates. You can unsubscribe from marketing emails at any time by selecting the unsubscribe link included in the message.

Even after unsubscribing from marketing, you may continue to receive transactional communications relating to orders, payments, deliveries, safety notices, or customer service requests.

Text Message Communications

Where you separately consent to receive text messages, we may use your telephone number to send order-related or promotional messages. Consent to marketing text messages is not a condition of purchase. Message and data rates may apply. You may opt out according to the instructions contained in the message.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business and tax records, resolving disputes, preventing fraud, enforcing agreements, and complying with applicable law.

Retention periods may vary depending on the type of information, the nature of our relationship with you, and our legal or operational obligations.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. We therefore cannot guarantee absolute security.

Please do not send sensitive payment information or passwords to us through ordinary email or social-media messages.

10. Your Privacy Rights

Depending on where you live and subject to applicable legal exceptions, you may have the right to:

• request access to personal information we hold about you;
• request correction of inaccurate personal information;
• request deletion of certain personal information;
• request a portable copy of certain personal information;
• restrict or object to certain processing activities;
• withdraw consent where processing is based on consent;
• opt out of certain targeted advertising, sale, or sharing activities;
• appeal a decision we make regarding a privacy request, where applicable; and
• exercise your privacy rights without unlawful discrimination.

To submit a privacy request, contact us using the information provided in the “Contact Us” section below. We may need to verify your identity before completing a request. You may also use an authorized agent where permitted by law, but we may require evidence that the agent is authorized to act for you.

11. California Privacy Notice

California residents may have additional rights under applicable California privacy laws, including rights to know, correct, or delete certain personal information and to opt out of certain sales or sharing of personal information.

The categories of personal information we may collect are described in “Personal Information We Collect.” The business and commercial purposes for collecting that information are described in “How We Use Personal Information.” The categories of third parties to which information may be disclosed are described in “How We Disclose Personal Information.”

We do not use or disclose sensitive personal information for purposes that would require a separate right to limit under applicable California law.

We will not unlawfully discriminate against you for exercising an applicable California privacy right.

12. Children’s Privacy

The Site and our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

13. International Data Transfers

Our Site is operated using service providers that may process or store personal information in countries outside the country or region where you live.

When required, we and our service providers use appropriate safeguards for international transfers of personal information in accordance with applicable law.

14. Third-Party Websites

The Site may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, content, or practices of those third-party websites.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, legal obligations, or privacy practices.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of the page. Where required by law, we will provide additional notice of material changes.

16. Contact Us

For questions about this Privacy Policy or to submit a privacy request, please contact us:

GreatWhip
Operated by: [SPOZER USA INC]
Website: https://oneheliumshop.com
Email: lesoo.reddit@gmail.com
Mailing address: [5319 UNIVERSITY DR. STE 260, IRVINE, California, 92612, United States of America.]

Please include “Privacy Request” in the subject line and provide enough information for us to identify and respond to your request.